Our customer support & local delivery hours are:

Mon - Fri: 9.30 am - 11:30 pm

Sat - Sun: 11.30 am - 11:30 pm

You can view our text menu here , or lookup our visual menu through our Online Order Portal.

Currently, we temporarily operate from a private commercial Kitchen space with no parking available, which makes food pickup service quite impossible.

However, until we secure a more convenient and accessible location to offer food pickups, we currently offer easy food delivery all across the city of Winnipeg and close rural areas, we can deliver to you anywhere in the city.

We hire and train our own food courier, so we charge a flat rate of $5 per order within the city perimeter.

Online

1. Sign up to create a free account or Log in to sign into your existing customer account.

2. Start by adding all your items to your cart just like you would in store. You can instantly access our available menu online and add them to your cart. We will deliver everything you need, no minimum order amount required.

3. On the checkout page, make sure you have the right items and right amounts listed in your cart, then click on "add a note" to enter any useful special order request or delivery instruction (buzz code, gate#, etc...)

4. Choose your preferred delivery option to receive your package.

5. Enter your promo code (if applicable)

6. Submit your order

By Call

Upon request, we can arrange an order call. Please note that orders placed manually by call require an 15min processing time.

For immediate delivery, place your order online.

The short answer is no.

However, it's completely free and simple to create an account (less than 1 minute) and start ordering right away. All you need is a valid phone number to get started.

The customer account allows you to:

• Update your customer profile and personal information

• Review current/past order notifications

• Add a payment method to your secure member wallet for faster checkout

• Review or cancel current subscriptions

• Review past/current registered events

• Access your rewards and available points

• Adjust your email notification related to account activities

The customer account allows us to safely process your order and keep your personal information safe.

We accepts all major credit card brands including Visa, Mastercard, American Express, Discover, Diners Club International, Union Pay, AfterPay, as well as 20+ international card brands supported through Square Payment. We also accept debit cards that are co-branded with a credit card (ie. Interact Visa Debit). In addition, customers can pay for their orders using Apple Pay (iOS only) and Google Pay (Android only), as well as Cash upon arrival.

We directly partner with Global payment processor Square to provide our users with the the highest information security standard for organizations or companies that accept credit card payments. This standard provides protection of the privacy and confidentiality of the card's data used to complete the online transaction. We minimize how much information we collect to reduce exposure of your information.

Coming Soon.

Every item in your order is carefully delivered by our professional couriers who are certified food handlers. We always keep our standards high and strive to deliver the freshest meal at your door steps.

How it works:

Order is placed: you'll get your 1st notification to indicate we have received your order and it's pending until we confirm item availability.

Order is assigned: you'll get a 2nd notification confirming that your order is being prepared.

Remember that you can enter your delivery instructions to your order by leaving notes on the checkout page.

Order delivered: you'll get a 3rd notification with a confirmation of delivery. It will include a link to rate your order (product review, service review and courier review) and if there's any concern with your order, you will be able to submit it through the same review link so we can assist you in a timely manner.

However, it may happen that the product your ordered is unavailable due to local shortage. In this case, we will contact you directly to offer a similar alternative to substitute your item if possible, or simply refund the cost associated with the unavailable item as we deliver the rest of your package.

For any order related questions, please reach out to our customer experience team by email at:

Contact@bbk360.com

Tips are not mandatory but always greatly appreciated.

Show us your unique appreciation by tipping any amount of your choice! You may tip in cash upon delivery or on the checkout page while placing your order.

Your tremendous support in tips and donations will help us provide a better service to you and our communities.

Please contact us immediately by phone for any immediate questions or concerns regarding your order.

In order to maintain the quality and efficiency of service you expect from us, we are not able to process additions, changes or refund your orders once your package is out for delivery. So please carefully review your order before submitting.

When you receive your order, you'll get a confirmation of delivery so you can review and rate our services. In the unlikely event that a product was delivered defective, bad, missing, or you got the wrong item(s), you can contact us for your order to be looked into immediately. We may need you to provide us some details such as photo attachments and other relevant information so we can assist you in a timely manner.

Our customer Experience team will quickly determine whether the purchase is entitled to a credit or refund as a result of the issue.

We always inspect the quality of meals and packaging prior to being delivered, then your items are safely handled in transit as per our comprehensive health and safety guidelines. We do not send out orders that do not meet our best quality standards. If a part of your order is unavailable due to local shortage, we will contact you immediately to offer a similar alternative to substitute your item if possible, or simply refund the cost associated with the unavailable product as we deliver the rest of your order. ​

Please note that you are required to file a claim within 24 hr of reception of your order so we can initiate a credit or refunds according to our Refund policy. In case the product is eligible for a credit, our customer experience team will update your account accordingly to reflect your points (please allow 24hr).

Coming soon.